Frequently Asked Questions

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Payment Questions

What is the cost of postage and insurance?

Basic charges for postage are: Standard packaging and postage fees inside Europe: €7.50 Standard packaging and postage fees outside Europe:... Read More »

What are IBAN and BIC/SWIFT codes?

IBAN The International Bank Account Number (IBAN) is an international standard for bank transfers made between accounts in different nations.... Read More »

What are your company’s bank-payment details?

When paying by bank transfer, please make sure to use the IBAN or SWIFT/BIC code where appropriate, and INCLUDE YOUR... Read More »

How will my purchase appear on my credit card or bank statement?

Your credit card / bank statement will NOT show any reference to cannabis. The name that will appear on your... Read More »

How secure / easy / discreet / fast are the different methods of payment?

For your convenience we have listed our most important payment methods. The ratings give you an idea on how discreet,... Read More »

What types of payment do you accept?

We accept the following payment types: Credit Card (Visa & Mastercard), bank transfer, and cash. (the cash payment upon delivery... Read More »

What is the status of my current payment?

The order status page in your account will (hopefully) answer all your payment questions. Be aware that you need to... Read More »

Are discounts available if I place a large order?

Customers who order a large amount of seeds are eligible for a discount. Seed orders for the following amounts –... Read More »